jansunwai is an official service developed by the Government of Uttar Pradesh for residents of India. The application is available on multiple platforms including Android and provides an option to submit complaints regarding various issues.
First steps
The platform is available in numerous languages of India including Hindi and Telugu. Users can create an account by entering their mobile number, email address and full name. It is worth noting that enabling permission to make calls, contact lists and storage is essential. Otherwise, the utility will not work properly.
Explaining problems
jansunwai is created in association with the Indian government for resolving numerous types of issues. Users can report public incidents, complaints at work, emergency situations, civic amenities and many more in a professional manner. It is possible to easily fill forms by describing the problem with a full story.
Once the submission is successfully completed, it becomes possible to monitor its status by receiving regular notifications. After resolving the issue, the utility offers users to rate their service. The feedback may improve the quality of departments’ duties.
Features
- allows to inform about home utilities issues;
- just like Mesa CityLink, here the requests are submitted privately without any data leakage;
- provides various complaint types;
- response and resolution to reported problems may take some time;
- free to download and use;
- compatible with supported Android versions.
