UserTesting is an application for Android that helps businesses gather feedback from real users. With this platform, brands can enhance their products, websites, and apps.
Projects and tests
Companies can create projects to gather feedback on specific aspects of their products. In turn, testers may perform tasks, answer questions, and share their experiences. The app records users’ interactions with websites, apps, or prototypes.
Testers are guided through tasks and prompts designed to mimic real-world scenarios. It is possible to track usability, navigation, design, and overall experience. Businesses can customize criteria, such as demographics and others, to target specific audiences.
Metrics and interviews
There are various metrics like task success rate, time, and clicks. Thus, testers can determine usability and identify areas for improvement. Moreover, the app captures emotional responses. It is possible to conduct live interviews with testers. These real-time conversations allow a deeper understanding of users’ feelings or frustrations.
Companies compare their products against other businesses. This benchmarking helps identify strengths and weaknesses. It is worth noting that users earn money for testing websites, applications, and products as well as performing tasks. It is possible to withdraw funds to a valid PayPal wallet.
Features
- users can participate in the testing of products, apps, websites, etc.;
- it is possible to earn and withdraw money;
- companies may create projects and gather feedback, similar to Nielsen;
- the app is free to download and use;
- compatible with current Android versions.