Vodafone One Net is an Android application developed for businesses to streamline communication between their customers and employees.
Routing
There is intelligent call routing, allowing users to set rules for forwarding, delegation and redirection. Connections can be transferred between devices without interruption, just like in Talkdesk. Customizable chat groups enable teams to handle customer inquiries efficiently.
The app supports multi-party conferencing, meaning whole teams are able to hold virtual meetings without additional software. You can initiate audio or video calls with multiple participants, ensuring smooth collaboration across different locations.
Voicemail
By entering a centralized voicemail system, you can access, manage and respond to messages efficiently. Call recording capabilities allow businesses to store and review important conversations for compliance or training purposes. Moreover, there are encrypted connections that protect sensitive dialogs from security threats.
As for permissions, administrators can manage user roles and configure settings for employees. The dashboard allows for easy monitoring of call usage and performance. It is possible to scale communication needs by adding or removing users as required.
Features
- users can redirect calls to different numbers or devices;
- possible to host multi-party meetings;
- there is an option to convert voicemails into text for quick review;
- free to download and use;
- compatible with supported Android versions.
