LiveAdmins is a Windows program developed for businesses with their own websites. It is possible to access communication tools including live chats to interact with customers in real-time.
Instant messaging
The application makes it much easier to keep connected with clients and potential customers. Users can create and manage customer support tabs to answer given questions and assist with any occurred problems. It is possible to open multiple chats to engage with all visitors and resolve their issues.
There is an option to open and customize widgets. You can set the desired size and area where the window with messages will be displayed. The program informs you about the latest questions and replies with sound alerts. Therefore, you are able to quickly help the visitors with their queries.
Extend
It is possible to link LiveAdmins to popular CRM systems that allows you to enhance the functionality of both instruments. In other words, you can sync the data with customer profiles to view the history of chats, their purchases and other important information. What is more, you can connect to marketing platforms, help desk solutions and e-commerce programs to manage your online business and expand the functionality of available tools.
Features
- provides analytical data to review clients behavior;
- user can set customized triggers to get updated when visitors enter certain page;
- similar to Telegram, here it is possible to personalize dialogue interface;
- free to download and use;
- compatible with modern Windows versions.
