TeamViewer QuickSupport is an official application for Windows designed to simplify the communication between users and a support team of a well-known service. It is possible to instantly join a new session to fix issues with remote PC access.
Simplicity
Compared to TeamViewer itself, there is no need to install this program. Users can open a portable file, agree to the privacy policy of the company and proceed further to generate a unique ID and password to enter an online session. This allows the interactions to stay private and secure from unauthorized access. It is worth noting that an option to reset a secret word is always available.
Functionality
The application is developed to provide instant support for individuals who have certain issues with remote PC management. Users can connect a support team to report and describe the problem. It is possible to exchange media files like photos and videos for better understanding of the situation.
During sessions with qualified technicians, you can ask questions to coordinate and assist them in solving the problems. It is worth noting that you have to provide certain permissions so that customer support could carry out diagnostics and detect the defects in your system.
Features
- possible to receive technical support to remotely access desktops and laptops;
- there is a live chat for communication;
- the sessions are protected with encryption;
- free to download and use;
- compatible with modern Windows versions.
