MyASUS is an official Android application designed for owners of various products by one of the largest electronic manufacturers. It is possible to contact customer service which works around the clock to resolve various issues related to the device’s performance.
Sign up
Users can login with their Google account or scan the QR code from their laptops, tablets or any other device made by Asus. Additionally, it is necessary to choose the country for browsing relevant contact details. Please note that although receiving news from the service is optional, it may inform customers about exclusive offers and deals.
Support
There is a built-in chat for communication with the support center. Users can submit detailed requests to properly repair their products. It is possible to select the category from monitors, headsets, earbuds, smartphones, laptops, displays and other devices.
Filling in forms includes uploading screenshots which help specialists from ASUS to better identify potential issues. In case online assistants are unable to solve the problem, you can choose the service office for warranty repair. To do so you need to share access to your current location.
Once you send your device to the repair center, you are able to monitor the status of your order by receiving notifications and on your personal page.
Features
- a virtual companion designed by a leading Taiwanese corporation;
- users can access contacts of repair services;
- possible to check a list of frequently asked questions;
- free to download and use;
- compatible with supported Android versions.
