Dialpad is a Windows utility oriented toward small and large businesses. It allows you to effectively communicate with customers and employees. Instruments for conducting video conferences and making audio calls are provided. Please note that the free trial version of Dialpad will expire 14 days after registration.
VOIP system
This platform lets users conduct business calls over the internet. It is possible to manage the contact list. There are tools for recording and rerouting individual calls as well. Moreover, an option to automatically convert voicemails to text is included. Users are able to seamlessly transfer calls from the computer to the mobile phone.
Similar to VideoMeet, you can combine Dialpad with Salesforce and Zendesk to enhance basic capabilities. Higher subscription tiers include dedicated technical support and advanced integrations.
Analytics
Users are able to filter the activity list by phone number, timestamp and other attributes. Additionally, there are instruments for viewing key performance metrics such as the amount of missed and abandoned calls.
Features
- free to download and use;
- contains tools for communicating with customers and employees over the network;
- it is possible to make video calls, leave voicemails and record conversations;
- you can integrate Dialpad with other productivity apps to further streamline the workflow;
- compatible with modern versions of Windows.
